"As the Montréal-based director of Human Resources at Sensational, you have not had a good week. The national media recently reported the fact that Sensational—a leading women’s fashion chain—has been taken before the Nova Scotia Human Rights Commission to defend against a claim by a young woman. The woman recently applied for a job at a Halifax Sensational location and was told in a pre-interview with a manager that “she’d never be hired if she wore her headdress to work.” Citing the Commission’s website claim that it’s against the law to discriminate in workplaces based on religion, the young woman lodged a complaint.24 Head office in Vancouver has been in damage-control mode ever since.

Your Task.

Draft an email to all employees. The purpose of the email is to reaffirm that Sensational abides by and supports all Canadian human rights legislation and, at the same time, advise that employees should not talk to any media that may ask them for comments. You realize that these two messages are somewhat contradictory (one positive, one negative), but you feel time is of the essence.

Related website: Nova Scotia Human Rights Commission (www.humanrights.novascotia.ca)."