Assessment topic:

Establishing a long-term, strategic, business relationship with an Organisation

Task details:

Content Description:

The company you are working for in Australia would like to form a relationship with a business in another country. As you are student interns of the business and have studied Communication in Business with students of different nationalities, the managers have identified you as appropriate people to write a report to assist a team from your organisation who will be going to the other Country to strike a business deal. Below is the email you received from the manager of the International Business Practice Group at your company.

To: Communication in Business student interns of ABC company

From: [email protected]

Subject: Report on Intercultural Communication

Dear Student Interns,

As you are aware, ABC Company is planning to establish a long-term, strategic, business relationship with an organisation in China.

Given your studies in Business Communication and your expertise in intercultural communication, you have been commissioned to prepare a set of guidelines that ABC employees can use to communicate effectively with people from China in a workplace context focussing on cultural differences. Your report will help us design an International Business Education Program for training the team in intercultural communication.

Your report, written in plain English, should be a formal document which outlines the following:

1. The challenges of potential cross-cultural miscommunication the team will face when they go to that Country (this should be explained using either Hofstede’s cultural dimensions or the GLOBE Models of Culture.

2. The Business Etiquette and the steps that ABC Team can take to make a favourable first impression when meeting the team of a different Country and thereby increase the success of future business arrangements.

The report should give them some of the key information they should know to enable them to operate in the different cultural environment. This may include both specific information about the culture and general information about working with people from other cultures.

As student interns, this is a chance for you to prove your worth to your company. Use this opportunity to show what you know about intercultural communication and effective workplace communication practices.