Part 3

Discuss how the managers would turn performance objectives into operations priorities and the resources that would be necessary for effective implementation of the new process

Tips:

19. This part should concentrate on the new solution only as discussed in part one and two.

20. Analyse the resources required and costs for implementing the new process (“TO BE” Business Process Plan.

21. Support your discussions with Performance Model, management of change etc. (not Maslow).

Using a Balanced Scorecard, discuss how the business performance can be measured post implementation (refer to the last three years of company annual reports and any other relevant data for improvement and target trends for OPENTASTE).

Tips:

22. Balanced Scorecard is to measure the post implementation performance for the new process only.

23. Create Table for each prospective.

24. Under each table use the words to support your data, reference for the sources etc.

Your work should be referenced including in text referencing with appropriate literature and form a logical and concise discussion.