Task 2: Improvement of the current BLP. Specifically, your consulting team is expected to identify:

a) several different process changes which can benefit the process. Focus on enhancement, but also include derivation and utilisation.

b) at least one improvement idea (for part/all of the business loan process) which has been derived from existing practice.

c) at least one improvement idea (for part/all of the business loan process) which exploits an existing resource at the bank which is currently underutilised. 

For each new idea presented, you are expected to:

• Classify the idea as a short term (next 3-6 months) or long term (next 1-3 years) improvement.

• Explain the qualitative and quantitative benefits of the idea, when implemented.

• Assess the feasibility of your improvement recommendation.

Finally, assuming all of your recommended improvement ideas are accepted by the FBO management team, prepare a single multi-level to-be model which depicts the business loan process that encapsulates all of your improvements. Your model should be consistent with the modelling hierarchy agreed to by the FBO management team:

• You should show the Level 1, Level 2 and Level 3 model for the end-to-end process, including the control-flow, data and resource perspectives.

• You should also include any additional modelling which you think is necessary to highlight the major improvements made to the process.

• Furthermore, the model should make clear where changes have occurred (for instance, link model parts to ideas and/or issues using text annotations).

Assignment1