Activity 3.

Respond to performance data

In few words explain:

• why it is necessary to collect performance data

   the action that could be taken if the data points to underperformance 

  the link between performance monitoring and continuous improvement

Summative assessment 1

Question 1.

List at least six different types of business plan an organisation might develop. From your list, select one type of plan and outline the procedures that would be followed to develop the plan.

Question 2.

Explain what performance measures or objectives are and how they can or should impact on work outcomes.

Question 3.

Who are the stakeholders for a business organization. Make a list of at least eight.

Summative assessment 2

Project

This project will enable you to demonstrate skill and underpinning knowledge, and produce end products suitable for use in the work place. (If you are not working you will need to discuss, with your assessor, how you can address this as a simulation or possibly how you can address it in terms of a company for which you have previously worked.)

You must develop a business plan.

The plan must be clearly articulated and formatted in such a way that makes it acceptable to the business organisation. It must contain all of the necessary elements and must be informed by accurate, current, relevant and useful data/ information. Graphs, charts, tables etc can be used and any information that is relevant but not necessarily required for inclusion in the plan can be included in an appendix.

The plan could apply to the business as a whole; specific aspects of the business, or to a proposed new venture.

Submit, to your assessor, the completed business plan, relevant risk and cost—benefit analyses and brief answers to the following questions:

please include the following within your report

1. What concepts and ideas were considered?

2. How did you identify the resources that would be required to support plan?

3. What personnel would be involved in the planning process?

4. What data/ information did you use when formulating the plan?

5. With whom did you consult and why did you consult with these people?

6. From what sources did you gather data/ information?

7. How did you verify the currency, reliability and usefulness of the data/ information you collected?

8. How will the plan benefit the business?

9. How will you communicate this plan to other personnel in the business and how will you ensure that they support the plan?

10. Will the plan make any differences to the skills and competencies required by employees; and if it does, what action will you take?

11. How will the plan contribute to continuous improvement?