Part C: Developing and Sourcing Analytics Capabilities

Instructions:

You are the Chief Analytics Officer for a large multinational corporation in the communications sector with operations that span South East Asia and Latin America. The organization is undergoing significant transformations; it is scaling back operations in existing low revenue segments and ramping up investments in next generation products and services - 5G, cloud computing and Software as a Service (SaaS). The business is keen to develop its data and analytics capabilities. This includes using technology for product innovation and for developing a large contingent of knowledge workers.

To prepare management for these changes, you have been asked review Accenture’s report (see link below) and publish a short report of your own that addresses the following key points:

1. How do we best ingrain analytics into our decision-making processes?

2. How do we organize and coordinate analytics capabilities across the organization?

3. How should we source, train and deploy analytics talent?

To help you draft this report, you should review the following working paper from Accenture:

https://www.accenture.com/us-en/~/media/accenture/conversionassets/dotcom/documents/global/pdf/industries_2/accenture-building-analytics-drivenorganization.pdf