Read the following scenario:
You have been asked to write a business proposal for a client in the hope of setting up a 3-year customer service contract in support of a new application they are launching this month. Support services will include technical problem solving and answering questions on the use of the application.
Write a research summary using Microsoft® Word in which you communicate the details of your business proposal to the project team. Include the following components in your research summary:
• A Microsoft® Word business template of your choice
• A description of the client’s needs including
• Hours of operation
• Number of calls that will need to be taken
• Reporting needs
• Proposed solution to client’s needs
• Pricing
• Time of support operation
• Advantages of using your service
• What support avenues you will provide (live chat, phone, web)
• Research through citations and references using the Word reference tool to insert them into the paper
Students succeed in their courses by connecting and communicating with an expert until they receive help on their questions
Consult our trusted tutors.