Questions:
1. You work as a supervisor in a warehouse of a company that exports wine and wine racks. The export manager asks you to pack some fire starters and barbecue bricks into a pallet of wine racks going to a country in Africa by air freight. The export manager has just managed to sell a shipping container of bottles of premium wine to the country (going by sea). What should you do? What are your options?
2. Management has asked you to select a new transport company to deliver your pallets of product locally. They have told you that you will need to reduce the transport costs which have been rising with an existing road freight company. Management have identified a small freight transport company that they believe will charge significantly less for deliveries than the existing company. You have visited the company and seen they operate trucks that are old, seem to be poorly maintained as evidenced by the bald tires on vehicles in their depot and the dirt covering the vehicles. Drivers appear to be wearing thongs and T shirts and shorts. You become concerned about contracting with this company. As the transport and warehouse supervisor what are your options? What arguments might you use to persuade management to seek further tenders from other transport providers?
3. It is 4.30pm on Thursday afternoon at your warehouse in Melbourne. The marketing manager walks into your office and demands that you send 10 pallets of wine to a large retailer in Sydney for a marketing promotion that begins the next day in Sydney at 8am. The marketing manager wants the pallets delivered into the Sydney warehouse by 6am next day. Usually pallets of wine are shipped by rail between Sydney and Melbourne taking two days’ door to door. It will take you an hour to process the order, pick and pack with paper work ready for a truck to load. Your local transport company says it can send a special truck over at 8pm for a direct delivery door to door and says they can make sure the wine arrives safely in Sydney when required at 6am. What are your options? What should you do? Suppose the driver arrives at 8pm as promised ready to load and drive direct to Sydney nonstop from your warehouse. What should you now do? What are your responsibilities?
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