Message Strategies: Rejecting Suggestions and Proposals [LO-4]

You work in a local authority that is responsible for granting permission to build, and it is your responsibility specifically to provide the official written response to applicants once permission has been granted or denied. A construction company has applied for permission to build a hotel with one hundred bedrooms on the edge of a large town in your jurisdiction. The site is immediately adjacent to a protected site that is used by a number of rare species of birds as a winter migration stopover and serves as a unique habitat for a number of other wildlife species. The application has been the subject of numerous public debates and competing political arguments between the business community and the naturalist community.

After many months of deliberation, public meetings and consideration of the arguments, your authority has rejected the application twice, the second on appeal from the construction company, which is within the rules of application. The construction company emails you new support for its proposal from some prominent organizations in the town, but you have instructions that all avenues for this application have been exhausted and the local authority will consider no further applications outside existing rules and regulations.

Your task: Write an email response that recognizes the sensitivity of the situation, the needs of the construction company, and turns down the request.