Assessment instructions 

Critical Incident Report 

Students will be provided (below) with a critical incident scenario which focuses on the analysis of the business manager's skills, capabilities, and behaviour to addressing a management problem in their organisation. Prepare a critical incident report for senior management which outlines the key personal competencies required to address the management problem in the future. 

CRITICAL INCIDENT SCENARIO:

Your company CEO has just been credibly accused of sexual harassment by two previous subordinates in his previous position as COO of another company. The stories of these accusations are gaining ‘virality’ in the media and online. The CEO adamantly denies harassing these two ex-employees; however, their stories were separately given, without knowledge of each other, and had details that were unique and consistent. You have been asked by the company board to assess the situation and produce recommendations from a ‘key personal competencies’ leadership perspective. This report will then help the board to assess whether or not the current CEO meets these recommendations, and, if not, the report will inform the recruitment of the replacement CEO. Present your findings as a research report using the following structure: 

• Cover page: Your name, MGT and the title of the report: this should be a concise description of your report

• Table of contents: list all major sections with page numbers

• Introduction: Cover the Background (what has come before the report to make it necessary for you to write it?), Aim(s) (what is the main aim(s) of the report?) and Scope (how will you cover this aim(s), discuss sections and what will and won’t be covered). 

• Main body: This should be your response to the incident detailed above. You will need to assess the situation, using the theory covered in the unit. You will need to then make empirically supported recommendations for the board. There need to be regular in-text referencing to support your writing. 

• Conclusion: Using the literature write a short summary of your findings as well as some concise and practical recommendations for further research on the subject matter discussed in your report. 

• Reference list: use the APA referencing system.