Task
Your company has been successful in its tender for the Blue Mountains project.
Your company has carried out a quality risk assessment and has identified that a quality manual is necessary for the concrete trade on this job to ensure a quality product is delivered to the client.
You are required to prepare a quality manual for the Concrete trade for the project.
Set out the document in the format required by the relevant Australian Standards.
It is recommended that you are familiar with the following standards prior to completing this assessment:
• ISO 9000:2006 Quality management systems – Fundamentals and Vocabulary.
• ISO 9001:2008 Quality management systems – Requirements.
• AS/NZS ISO 10005:2006 Quality management systems - Guidelines for quality plans.
• AS ISO 10006-2003 Quality management systems - Guidelines for quality management in projects.
• AS ISO 10013-2003 Guidelines for quality management system documentation.
• ISO 9004:2009 Managing for the sustained success of an organization - A quality management approach.
• AS ISO 10007-2003 Quality management systems - Guidelines for configuration management.
• HB 90.3 The Construction Industry - Guide to ISO 9001:2000
The objective of the manual is to identify how you are going to assure the construction of a quality concrete job, free from defects and in accordance with the contract documents.
You should consider elements such as:
Formwork – quality of materials, sequence of installation and stripping, storage on site, tolerances in dimensions, progressive (and mandatory) inspections etc.
Reinforcement – quality of steel, bending tolerances, cartage to site, storage on site, coding, sequence of installation, concrete coverage (and checks thereof) , progressive (and mandatory) inspections etc.
Concrete - quality of materials, testing before placement, on-site handling, placement procedures, finishing, curing and tolerances.
Generally – What happens when non-conformance is identified? What records are you going to maintain? Who is responsible at the various stages? What control documents are you going to set up? Design a suitable form layout to record compliances.
You will need to examine every stage of the process of the Concreter trade, and identify what problems are normally encountered.
After identifying the problems what controls and hold points are you going to establish to prevent these problems from occurring? What evidence are you going to produce to justify any claim that the controls have been implemented?
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