Harry, Inc. manufactures motor scooters. Consider each of the following examples of quality costs
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Harry, Inc. manufactures motor scooters. Consider each of the following examples of quality costs

2. Harry, Inc. manufactures motor scooters. Consider each of the following examples of quality costs.


Requirement
Indicate which of the following quality cost categories each example represents.

P: Prevention costs
A: Appraisal costs
IF: Internal failure costs
EF: External failure costs
Hint
"There are four categories of the total cost of quality.1. Internal failure costs (expenses related to the defects found before a customer receives the product/service)2. External failure costs (overheads associated with defects found after a customer gets a product/service)3. Appraisal costs (expenses related to measuring or monitoring activities associated with the quality of the products or ser...

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