QUESTIONNAIRE

1. Think about an organisation that you are familiar with. 

After briefly introducing the organisation you have chosen for discussion, explain how systems, policies and procedures can support the development of effective work relationship. 

Cover  ALL the following points in your discussion and use the organisation you chose to support your explanation:

• Interpersonal styles,

• Communication

• Consultation

• Cultural and social sensitivity

• Networking

• Conflict resolution

2. Identify and briefly describe legislation relevant to managing effective workplace relationships.