Assessment Task 2 – Skills Test (Research Report)

introduction

This assessment requires you to take on the role of a HR Manager in your training organisation. 

You are required to complete a research report on identifying the decision-making and problem-solving strategies to build a collaborative team culture in an organisation.

During the preparation of the research report, you will be required to: 

• Consult a range of internal stakeholders to identify the current training organisation's operations.

• Conduct online research to determine the set of strategies required to create a positive culture within the work teams.

Note: The purpose of this research report is to participate and carry out workplace-related activities and tasks, using your training organisation as an example of existing workplace and workplace personnel such as trainers/assessors and other nominated individuals by them as the stakeholders required to complete this assessment task.  

The research report should be based on the information provided in the scenario and description sections. 

Scenario 

To achieve the group goals, an organisation must have a positive work culture, and unity between the team members should be promoted to achieve the group goals. In addition, the training organisation must establish viable reporting and accountability relationships between team members to create a sense of belongingness at work.

The training organisation is committed to adopting a range of problem-solving and team-building strategies to manage the team's effectiveness at the workplace.

To improve the team cohesion and collaboration, the training organisation wants the HR Manager to identify a set of team-building strategies to prepare the plans and policies required to improve the coordination within the team so that the performance of the team members can be enhanced and overall objectives of the organisation are achieved with due care and diligence. 

As part of your job role, you are required to: 

• Determine the impacts of group dynamics on team performance for better decision making.

• Identify and analyse methods of establishing team activities, including communication processes within the work teams.

• Assess and evaluate strategies that can support team cohesion, participation, and performance in an organisation for better results.

• Determine the strategies for gaining consensus of the relevant stakeholders regarding the unresolved issues within the team members.

• Identify and document any five (5) issue resolution strategies of the team to build a positive work environment.

Description of the activity:

This activity requires the student to complete a research report on identifying team-building and problem-solving strategies/approaches to building team unity and strength within an organisation.

You will take on the role of the HR Manager at your training organisation. 

Your report must follow the below-given guidelines: 

• The report must be prepared using 'Template 1' provided.

• Start with an introduction, then move on to supporting body paragraphs. Write a conclusion and cite your sources. 

• You must only use authentic and verifiable information. 

• The report should be presented in the provided format. 

• Proofread it. 

• Always make sure to run your ideas by your trainer/assessor to make sure that it is okay that you approach the report in this way.

• Your report must contain original content and should not be a "copy" of someone else's work.

• You must use Harvard style referencing in the report.

Steps to prepare the report:

To prepare the report, you must use Template 1 provided and follow the steps given below: 

• Step 1: Determine the impacts of group dynamics on team performance for better decision making.

o Conduct online research to determine the impacts of group dynamics on team performance for better decision making.

o Determine the steps to improve the group dynamics to manage the team effectiveness.

o Document the identified impact of group dynamics and steps to improve the group dynamics within the team.

• Step 2: Identify and analyse any four (4) methods of establishing team activities, including communication processes within the work teams. 

o Conduct online research to determine the approaches to establishing effective team activities.

o Identify and document the relevant communication processes required to improve the communication gaps within the team members for effective working.

• Step 3: Assess and evaluate the set of strategies that can support team cohesion, participation, and performance in an organisation for better results. 

o Conduct research to assess the set of approaches to enhance team cohesion.

o Determine the strategies to improve team members' team participation and performance to achieve strategic objectives.

• Step 4: Determine the strategies for gaining consensus of the relevant stakeholders regarding the unresolved issues within the team members.

• Step 5: Identify and document any five (5) issue resolution strategies to build a positive work environment. 

The student must complete a research report on the development and analysis of diversity and inclusion strategy for your training organisation. Your report must contain all of the following: 

• Introduction to the report. Include the following information: 

o Your research topic 

o Background information 

o Objectives of writing the report

• Body of the report: 

o Impacts of group dynamics on team performance for better decision making.

o Steps to improve the group dynamics to manage the team effectiveness.

o Impact of group dynamics and steps to improve the group dynamics within the team.

o Four (4) methods of establishing team activities, including communication processes within the work teams. 

o Approaches to establishing effective team activities.

o Communication processes required to improve the communication gaps within the team members for effective working.

o Set of strategies that can support team cohesion, participation, and performance in an organisation for better results. 

o Assess the set of approaches to enhance team cohesion.

o Strategies to improve team members' team participation and performance to achieve strategic objectives.

o Strategies for gaining consensus of the relevant stakeholders regarding the unresolved issues within the team members.

o Five (5) issue resolution strategies to build a positive work environment.  

• References and bibliography (Harvard style – Any five references)

Template 1: Research report:

Research report

Introduction to the report

• Your research topic 

• Background information 

• Objectives of writing the report

Body of the report

• Impacts of group dynamics on team performance for better decision making.

• Steps to improve the group dynamics to manage the team effectiveness.

• Impact of group dynamics and steps to improve the group dynamics within the team.

• Four (4) methods of establishing team activities, including communication processes within the work teams. 

• Approaches to establishing effective team activities.

• Communication processes required to improve the communication gaps within the team members for effective working.

• Set of strategies that can support team cohesion, participation, and performance in an organisation for better results. 

• Assess the set of approaches to enhance team cohesion.

• Strategies to improve team members' team participation and performance to achieve strategic objectives.

• Strategies for gaining consensus of the relevant stakeholders regarding the unresolved issues within the team members.

• Five (5) issue resolution strategies to build a positive work environment.  

References and bibliography (Harvard style – Any five references)