Assessment 2: Case Study

Instructions:

You need to analyse two different case scenarios and complete tasks mentioned after each scenario.

You need to demonstrate your ICT PROJECT MANAGEMENT ability to finalise project budget, human resource management and quality management. 

Case scenario

This college has 50 employees and wants to increase employee productivity by setting up an internal software applications training program. The training program will teach employees how to use Microsoft software programs such as Windows 8 and Office 2010. Courses will be offered in the evenings and on Saturdays and taught by qualified volunteer employees. Instructors will be paid $30 per hour.

In the past, employees were sent to courses offered by local vendors during company time. In contrast, this internal training program should save the company money on training as well as make people more productive. The Human Resources department will manage the program, and any employee can take the courses. Employees will receive a certificate for completing courses, and a copy will be put in their personnel files. The company needs to set up a training classroom, survey employees on desired courses, find qualified volunteer instructors, and start offering courses. The company wants to offer the first courses within six months. One person from Human Resources is assigned full time to manage this project, and top management has pledged its support.

Four people from various departments (Mike Smith and Lisa Robbins from IT, Jim Mulcahy from Marketing and Bill Jones from Corporate) are available part time to support the full-time Human Resources person, Terry, on the project. Assume that Terry’s hourly rate is $30. Two people from the Information Technology department will each spend up to 25% of their time supporting the project. Their hourly rate is $40. One person from the Marketing department is available 25% of the time at $30 per hour, and one person from Corporate is available 30% of the time at $25 per hour.