Scenario:

You work for Plan2go and report to Ros Inkle, Leader Project Office. You have been asked to collate Plan2go workplace concerns into the Plan2go Risk Management Register as per the instructions in Part 2 of this assessment. Once complete, you will meet with Ros Inkle to discuss your findings during a role play in Part 2 of this assessment.

You have been provided with the following information of concerns that were identified last month.

On the 1stof this month, it was identified that a new competitor is about to open, with a concern for losing clients

On the 2ndof the month, it was identified that the economy is slowing down and the impact on Plan2go needs to be addressed.

On the 5thof the month, it was identified that many clients are attempting to reduce their carbon footprint meaning clients are conducting more frequent online meetings resulting in less corporate travel needs for Plan2go clients.

On the 7thof the month it was reported that the recent Plan2go website crash (was down for 24 hours due to a technical glitch) was noticed by a major client, when they needed access.

On the 9thof the month, it was identified that there in an increasing number of employees working from home with unclear guidelines for workstation setup.

On the 15thof the month, it was reported that a staff member had taken a photo at work and posted it on social media. Her computer is in the background with client information displayed on the screen.

On the 18thof the month, it was explained that Plan2go is about to launch a new marketing campaign and have scheduled 1 staff member as the contact for enquiries. This staff member will respond to enquiries on top of their usual job role responsibilities.

On the 22ndof the month, it was identified that a few staff have recently left due to increase in child care fees.

Part 1: Short answer

Ros has asked you to read the following Plan2go Risk Management documents outlined in the “What will your assessor provide” section above and answer the questions that follow to ensure that you are able todefine the characteristics of the current risk management context for Plan2go:

•Plan2go Risk Management Plan

•Plan2go Project Risk Management Guidelines

1.Determine the three risk management tools that are the framework of the risk management process at Plan2go and discuss the role of each.

2.Discuss the eight (8) key risk categories that exist for Plan2go.

3.Discuss the four (4) key risk responses that exist for Plan2go.

4.Determine the exact name of the Standard that the Plan2go risk management approach is based on and interpret the eight (8) main principles of effective risk management, as outlined in the Standard.

5.Summarise the relevant policies, procedures and legislation you need to use when documenting risks for Plan2go.