Task 8 – Qualifying customers

You are marketing 22 Long Drive. A potential customer phones with an enquiry about that property.

Which of the following questions or statements would be suitable to help you qualify the customer’s suitability for this property?

Select all answers that apply. Write the letter/s in the MS Word template for Part 3, which you can find under Assignment 2 in the zip file in the Assessment area of the course. For each answer you select, write a brief explanation of why the question or statement is useful for qualifying customers.

(a) I can take you and show you the property today.

(b) Can you describe the type of property you’re looking for?

(c) This property is for sale at considerably more than its rateable value.

(d) Is it important to live close to local schools?

(e) The first open home is on <date>. Why don’t you come along?

(f) Do you want to see some three bedroom homes for sale as well?

(g) Do you have a timeframe in mind for moving to your new home?

(h) What budget range are you looking to buy in?

(i) It’s got four great double bedrooms. Are you keen on an ensuite bathroom?

(j) The vendors will probably be pretty negotiable on price.