Task 11 ― Managing information
Working as a broker in the financial services industry can involve working for a large or small organisation. A comprehensive understanding of the organisation’s structure, management, processes and policies is vital for success.
Refer to the Capital City Finance and Mortgage Brokers (CCF & MB) case study (Future developments) located in the subject room.
CCF & MB have hired a new sales team member, and you are responsible for completing the induction program.
Task 11: Question 1
Briefly explain how CCF & MB access information regarding updates to products and services in their system.
Task 11: Question 2
Managing information in a mortgage broking firm may also apply to maintaining and upkeeping compliance and licences. Refer to the Australian Securities and Investment Commission’s (ASIC) website to answer the following question.
Australian credit licence holders are required to complete an Annual Compliance Certificate and lodge it with ASIC.
Hint/Tip:
You will be required to conduct your own research — Refer to the Toolbox and ASICs website.
When completing the Annual Compliance there is specific information required to be provided to ASIC upon lodgement. List the five (5) items that are required to be confirmed on the Annual Compliance Certificate.
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