Task 9 – Presenting properties

Your friends Marcus and Melody are looking for their first home. They tell you about an experience they have recently had with a salesperson, Steve. Melody says, ‘He was nearly 15 minutes late for the appointment, and didn’t call us or anything. We were just about to go home when he finally arrived. As he took us through the house, he said things like, ‘This is the bathroom.’ Do you do things like that?’

Marcus laughs, and adds, ‘Yes, and remember how he told us how we’d be able to fit two cars in the garage? He must be thinking about awfully small cars.’

‘Yes, and I went to look in the hall cupboard, but he stuck his hand over it and told me I shouldn’t look in there,’ Melody adds.

‘Okay, it did get better. Once he’d shown us through the house – pretty quickly, I might add – he told us to go and look around the garden. He said we could have another look through the house as well, but he was going to be in his car making some phone calls. That was actually a good thing, because he’d talked endlessly the whole time. ’

‘At the end, he just said ‘goodbye!’ Didn’t ask for our thoughts or anything.’

Write brief notes or bullet points to Steve that will help him improve his property presentation technique. Use the MS Word template for Part 3, which you can find in the zip file in the Assessment area.