1 Identify two examples of existing and emerging technologies and how they can be used in knowledge and information management.

2 Explain each of the following quantitative statistical analysis methods commonly used in decision making:

a) Correlation calculations

b) Long-term trend analyses

c) Probability assessment

d) Regulation analyses

e) Short to medium-term trend analyses

f) Dynamic programming

g) Linear programming

h) Queuing theory

i) Simulation

j) Transportation methodology      

3 Outline two key features of management information systems and decision support systems:

4 Explain how you can utilise risk management plans to determine acceptable courses of action.