PART D – CONFIRM STAKEHOLDER REQUIREMENTS

To begin this part, read the following email and then complete the tasks that follow:

To: You

From: Gavin Stead ([email protected])

Date/time: Tuesday 12:06PM

Subject: Stakeholder Consultation Meeting

To You,

I want you to meet with the three stakeholders who are specialists in their field (Tina, Glenda, Dave) and myself to get confirmation that:

 The analysis of the data has corrected identified business problems

 The Communication Plan meets their communication requirements

 Identification of what further information is required and your methods to gather this data are sufficient

Can you undertake this meeting tomorrow afternoon?

Kind Regards,

Gavin Stead

Managing Director

300 Fictional Way, Sydney, NSW 2000

Phone: 1800 111 222

www.cbsa.com.au

TASK

Based on the email, complete the following task:

Undertake a meeting with the specialists/stakeholders where you need to:

 Provide an overview of the analysis of the data that was gathered and the business problems you identified (Refer to Part A-1)

 Provide an overview of the Communication Plan you developed (Refer to Part B-1)

 Provide an overview of the Information Requirements Report (Refer to Part C)

You need to confirm the understanding of the consultation attendees, and use questioning techniques and active listening to ensure that you are meeting their requirements.

During the meeting, your assessor will be looking to see that you can:

 Present complex information in formal situations using language, tone and pace appropriate for the audience and purpose

 Encourage discussion and apply appropriate listening and questioning techniques while consulting with attendees

 Seek feedback from consultation attendees for any improvements